Privacy policy

Privacy Policy

Last Updated: May 14, 2026

At searunwood, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from searunwood.com (the "Site") or otherwise communicate with us.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Contact details: Name, shipping address, billing address, phone number, and email address.
  • Financial information: Payment card details and transaction history (processed through secure gateways like Shopify Payments).
  • Order information: Items viewed, cart activity, and purchase history.
  • Device information: IP address, browser type, and network connection.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

3. Disclosure of Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. International Transfers

As we operate globally with a factory in China and a service office in the USA, your information may be transferred, stored, and processed outside of your country of residence. We ensure that such transfers comply with applicable data protection laws.

5. Your Rights

Depending on where you reside (e.g., EU/EEA, UK, or California), you may have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

6. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

7. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

8. Children's Data

The Site is not intended for individuals under the age of majority. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales01@searunwood.com or by mail using the details provided below:

Legal Entity: SEARUN WOODEN CRAFTS CO LTD
Email: sales01@searunwood.com

China Factory & HQ:
Yuanmengxincun, Pulianji Town, Cao County, Heze City, Shandong 274400, CN
Tel: +86 133 5620 2277

US Service Office:
13333 SE TUMBLEWEED CT, Happy Valley, OR, 97086, USA
Tel: +1 971-430-7931